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James Wade is the First Vice President, CISO, at MCS, a property services provider that offers inspections, preservation, maintenance and renovations, with over 1.6 million properties serviced annually.
In his over 15 years at MCS, Wade’s audit and risk processes had remained stuck in laborious, time-intensive spreadsheets. By switching to Diligent, Wade was able to:
Leverage templates for NIST, CIS and SOC to redo spreadsheet-based policies in a day
Streamline internal and external audit programs
Share risk insights more efficiently with the board and C-suite
By using Diligent, MCS has greatly improved the efficacy of its risk management. “Through Diligent, we’ve been able to identify areas of weakness, where we need to shore up our risk management, and we’ve also been able to elevate information up to our boards,” said Wade.
“Our mission is to be good stewards of our clients’ information, and with the Diligent platform, we’ve been able to do that.”
The City of Lethbridge streamlines risk and control management
Faced with limited resources, the City of Lethbridge needed a solution that could help them manage their risk and controls more efficiently. Using Diligent Risk Management, Bronwyn Jesse, the city's Risk and Controls Manager, can automate and standardize risk reporting, while clearly documenting and prioritizing risks.
